Refund policy
DBS - Return Policy
At DBS, we stand behind the quality and luxury of every piece.
Return Window
All returns and exchanges must be requested within 7 days of delivery. Items received after 7 days will not be accepted.
Condition of Items
To qualify for a return, items must be:
Unworn, unwashed, and unused
In original condition with all tags attached
In original packaging
Items that do not meet these standards will not be accepted. We run a tight, luxury standard — like Louis Vuitton.
What’s Not Eligible
Due to the exclusive nature of DBS pieces, final sale items, customized items, and accessories are not eligible for returns or exchanges.
Process
To initiate a return, email us within 7 days: sassasbling@gmail.com or call/text 646-732-0384.
We will provide return instructions. Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective.
Refunds & Exchanges
Once we receive and inspect your return, refunds will be processed to the original payment method within 5-7 business days. Exchanges are subject to availability.
Thank you for choosing DBS. We appreciate you and are committed to keeping everything tight.